Got questions? We've got answers.
Which regions are available?
Guardhouse is available in USA and EU regions. You can choose your preferred region during setup to ensure data residency compliance.
Can we self-host Guardhouse?
Self-hosting is possible for the enterprise plan for companies that need compliance and specific region setup.
What's your data retention policy?
We retain data for 30 days on Startup plan, 90 days on Business, and 2+ years on Enterprise with customizable options.
Do you have API rate limits?
Our rate limits are generous and scale with your plan. Startup includes 1,000 requests/second, Business 5,000, and Enterprise has custom limits based on your needs.
Can we migrate from other auth services?
Yes, migration from other auth services is free and can be done via support. We provide dedicated migration assistance to ensure a smooth transition.
What's your support response time?
Startup plan: 48-hour email response. Business plan: 4-hour response via Telegram/WhatsApp/Email. Enterprise: Dedicated account manager with priority support.